Why Innovative HIA is the Gold Standard of Customer Service
At Innovative HIA, we pride ourselves on offering:
- Affordable Benefits
- ACA Compliance, and
- Exceptional Service
Today, we’d like to chat a bit more about the third element—the exceptional service we provide—and why Innovative HIA is, therefore, the gold standard of customer service for Minor Medical insurance providers.
(Hint: Our one-stop-shop benefits portal plays a large role in our successful customer service efforts!)
Let’s dive in.
How Innovative HIA Supports the Onboarding and Offboarding Processes
At Innovative HIA, we support businesses beyond providing Minor Medical coverage. We are proud to support the employee onboarding process so your human resources (HR) teams have more time to focus on the daily tasks that keep your business running.
This is why we offer a complete insurance solution that covers:
- Implementation
- Enrollment
- Administration, and
- Reporting
Our benefits professionals are fully equipped to support onboarding and offboarding procedures to eliminate the hassle for businesses.
How? Using our benefits portal.
Our Benefits Portal
Employee benefits administration can be a pain for any HR department. At Innovative HIA, we aim to simplify the process by giving you access to everything you need in one place.
Our one-stop-shop portal is proprietary and unlike any other. Our portal grants you access to all of the tools necessary to support a new hire (from beginning to end).
We eliminate the headache of unnecessary paperwork with benefits management portal access. You can:
- Make plan changes
- Order ID cards
- Check claim status online
- Track onboarding and offboarding
- And more
Resources are only a click away.
Besides creating a seamless onboarding process with our all-in-one portal, we also provide video tutorials for our partners. These resources provide instructions that assist navigation through the portal.
Read on to view our enrollment portal walkthrough.
